Cool Tools is a repeating Internet Librarian session, and always one of my favorites. Darlene Fichter and Frank Cervone do a great job and who doesn't want to know about cool tools! By the way, the usefulness of many of these sites and/or utilities aren't limited to web masters.
There were plenty of good tips to be had in this session on redesigning your library web site. But the most interesting idea was to include a "surprise!" link. They included this link on one of the library web sites (sorry, I don't remember which one) and apparently a lot of people click on it, and are happy with the tidbits of information about library services that they find there. It probably wouldn't work for lawyers, I don't think they tend to like surprises, but it's a fun idea, nonetheless.
