It can be difficult to know how frequently the costly web research services your firm subscribes to are actually used. Many web vendors don't provide any kind of usage data for unlimited, subscription-based services. Elite Research Manager and Research Agent want to help you with that problem.
Thomson Elite unveiled their new Elite Research Manager at AALL last week. ERM is actually a licensed version of Lookup Precision, previously called Online Lookup.
ERM is designed to help recover costs by providing client validation and/or monitor usage for electronic subscriptions, such as Pacer, BNA, CCH, Westlaw, LexisNexis and LiveEdgar, just to name a few.
In addition to Lookup Precision's standard features, ERM also integrates with the Elite billing system so that cost recovery is speedy and accurate, and client-matter information is accurate and up-to-date.