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April 09, 2005
Automatic Access to KM System
I'm a big fan of search technologies that push relevant information to you when you're most likely to need it, instead of requiring that you make a conscious choice to seek it out. ResultsPlus from Westlaw is an excellent example of this method of information delivery.
So I'm intrigued by a recent announcement from Handshake Software, "Baker Donelson and Handshake Software announce the First Legal Knowledge Management Initiative under Microsoft's Office 2003 Information Bridge Framework."
Okay, the headline isn't so good in terms of giving you an idea of what in the world they're talking about. But paragraph 2 does a better job of it:
"The combination of Handshake Software and the IBF provide automatic access to the firm's Knowledge Management system without the lawyer having to leave the confines of a Microsoft Word document. For example, when a lawyer creating a document types a word or phrase that is contained in the firm's West km system, Handshake causes a Smart Tag to be automatically created for that word or phrase. By expanding the Smart Tag, the word or phrase is displayed in the context of West km taxonomy tree in an Office 2003 Task Pane with all the related documents from the firm's Hummingbird Document Management system. The lawyer can immediately review and launch the relevant documents or further research information in West km, thus leveraging firm knowledge."
Make sure to scroll down to see the sample screenshot.
I haven't seen this in action, but I'm sure liking the idea behind it. It's interesting how the push technology of the old days is making a come back in a more refined and targeted way.
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