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January 30, 2005
Amazon's Customer Service Phone Number
Let me just preface this by saying that Amazon is one of my favorite ecommerce sites, and has been for many years. I remember the early days when they even sent me Christmas presents to thank me for my business. Those days are gone,
But once or twice I felt the need to contact someone at Amazon, that is, a real person, via that old, yet still quite effective technology, the telephone. And Amazon doesn't make it easy. If you're persistent, and click around the site enough, you may eventually find the phone number, though I couldn't tell you now where. But that's a lot of aggravation at a time when you may already be a bit peeved with an incorrect shipment, etc. So let me make it easy for you. This web site contains contact information for Amazon Customer Service, and even their legal counsel. For good measure, the Ebay and Paypal numbers are included as well.
Here's another tip. If you find yourself needing to call Amazon, but you've misplaced this particular web site address, and can't remember where you read it, just Google "Amazon Customer Service". You'll find a number of people (including Genie Tyburski at the Virtual Chase) have published the number in their own efforts to point Amazon customers in the right direction.
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