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September 14, 2004
Creating Client Pages - Goodwin Proctor
In IT @ Goodwin Procter: Migrating to a New Philosophy: Teamwork (Law Technology News), Trudy Ernst, Director of Knowledge Mangement describes how they used Sharepoint to build client pages with information pulled from 3 different sources.
- CMS (billing system) for client and matter number, responsible attorney and time-and-billing information.
- Interaction (contact management system) for contact information, all cases and transactions that the contact is involved with, and the contact's specific role. They can search for contacts based on involvement on matters.
- iManage (document management system) for matters pages display lists of and links to matter documents from iManage.
All that good information is out there; pulling it together in one place makes it much more useful than when it just resides in its native applications. Very cool.
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