If you're not using web conferencing tools for training and/or collaboration, you're missing a great opportunity to connect with people that you otherwise might not reach. Though these tools are quite inexpensive when compared with something like video conferencing, price still can be an obstacle.
If cost and ease of use is holding you back, you've got no more excuses. Take a look at the PC Magazine article, "Instant Meeting" for reviews of seven services including GoToMeeting Corporate, which gets their Editors Choice.
Most of these tools are great for small meetings with fewer than 10 people. (Webex and Live Meeting that can handle hundreds; for a price, of course.) And these simpler tools don't have all of the bells and whistles that the big guys offer, but most people won't miss things such as integrated audio conferencing. But I certainly would miss the ability to easily record the online sessions, a feature that's not offered by any of the services on the list with the exception of Linktivity WebDemo Hosted.
By the way, Live Meeting is getting a face lift this month. I'm hoping for easier setup. Their current administrative interface just cries out for usability testing.





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