Wikis are an excellent way to collect unstructured information and collaborate with others. As you can imagine, this means that wikis have quite a bit of potential in a business environment. According to PC Magazine ("Wikis at Work"), that's what they've learned at Dickson Allan, an IT consulting firm, where the information technology consultants use wikis to collaborate and communicate information about Dickson Allan clients.
Dickson Allan uses a tool called "Jotspot", which provides a ready-to-go wiki at a reasonable per month, per user charge. Jotspot makes it easy to get started with a number of pre-built templates to choose from. Every page you create has an email address, and you can simply send email to a Jotspot wiki page in order to add content. Of course, you can also use their WYSIWYG editing tool.
A tool like Jotspot, which hosts the software and data for you, may be the easiest way yet to get a wiki going at work.
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